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Online Student Feedback


Student Feedback at TCNJ

Teaching is the essential priority of faculty at The College of New Jersey.  Student feedback is a valuable tool to help shape faculty instruction.   The College is looking to move away from a paper process of the student feedback form and move into the direction of a more streamlined process of an online student feedback form.  This will serve many benefits to The College including a more secure and confidential way to deliver results, expedite feedback to faculty, minimize costs, and reduce TCNJ’s carbon footprint.


About the Pilot (Spring 2013)

The pilot will utilize the power of PAWS to have students complete the student feedback form online, generate summaries for each individual faculty, and deliver the summaries as secured .PDF documents to department chairs and school deans through PAWS.  The online student feedback form will mirror the paper process through PAWS.  Faculty from around The College have volunteered to participate in the online student feedback pilot.

Student Resources
Faculty Resources


Student Resources

FAQs for Students

  • What is the purpose of completing the online student feedback form?

The feedback provided from the online student feedback forms will help assess your instructors teaching and help shape the quality of instruction.

  • How do I access the online student feedback form? 

Students will be able to access the online student feedback forms through PAWS. Underneath the student’s course schedule in the Student Center there will be a button “Course Feedback”.  When you click the button, all your courses participating in the online student feedback pilot will be listed.  Once feedback is submitted for a course, that status for that course will be marked complete and the button for that course will be greyed out. You will no longer be able to view or edit the response once the feedback has been submitted for that course.  The online feedback form is compatible with most internet browsers, but is recommended to use Internet Explorer.

  • I don’t see an online student feedback form link for one of my courses I am taking this term. Why?

A select number of courses were selected for the online student feedback form pilot program.  To protect anonymity for students, only courses with enrollments of 2 or more will participate in online student feedback pilot.  Courses not participating in the online student feedback pilot program will be administered through the regular in-class paper process during the same time period.

  • How long to do I have to complete the online student feedback form for my courses?

Online student feedback forms will follow the same in-class time period and will open up in PAWS on Thursday, April 18th and will close on the last day of classes at 11:59pm on Thursday, May 2nd.

  • What happens if my computer crashes while I am filling out the online student feedback form?

Any information you entered will not be saved on the form is lost.  You will need to log back into PAWS and start again.

  • Can I save the form and submit it at another time?

You will not be able to save and come back to the form.  Please allow yourself 5-10 minutes to complete the form in one sitting.

  • Can I skip a question or leave a question blank?

You may scroll the form to view the questions, but the form requires you to answer the questions in order.  You cannot leave any of the multiple choice answers blank.  If there is a question you do not have an answer for, please select “N” for Not Applicable, rather than assigning an arbitrary answer.

  • Will my instructor know what I answered on the online student feedback form?

Your feedback will be strictly confidential.  Your feedback will be provided to the instructor after all grades have been submitted in a summary form with no identifying information.

  • Am I required to fill out the online student feedback forms?

Your instructor is participating in this online student feedback form pilot program.  Your participation is paramount in assessing the program.

Student Tools

  • PAWS Help
  • Need help on where to look for “Course Feedback’ in PAWS? Click here.
  • If you are a student enrolled in a course participating in the online student feedback pilot program, you will receive an email after the last day of classes with a link to a survey assessing your participation in the pilot program.  Your feedback on your experience is greatly appreciated.


Faculty Resources

FAQs for Faculty

  • Why are we moving to an online student feedback form?

Online student feedback forms will allow the summaries delivered to you more easily and expeditiously.  It will improve the ability for deans and department chairs to perform statistical analysis of the student feedback.  It will also be beneficial to The College by providing a more secure delivery of the forms, minimizing administrative costs, and being more environmentally friendly.

  • When will the online student feedback forms be available for students to fill out?

Online student feedback forms will open up in PAWS on Thursday, April 18th and will close on the last day of classes at 11:59pm, Thursday, May 2nd.

  • Which courses that I teach will participate in online student feedback pilot program?

To protect the anonymity of the students, only courses with enrollments of 2 or more will be able to participate in online student feedback pilot program.

  • How do I access the online student feedback summaries for my classes?

During this phase of the pilot program, participating faculty will continue to receive the printed tabulated summaries along with student comments delivered in a sealed envelope.

  • Will I eventually be able to access the summaries of the online student feedback forms online?

Yes, if the pilot is successful this semester, we anticipate moving all student feedback including accessing summaries to PAWS.

  • How can I make this pilot successful?

We have done extensive research on creating a successful online student feedback form process. Please click here for Best Practices.

Faculty Tools


Participating students and faculty in the online student feedback form pilot may contact pawshelp@tcnj.edu with any questions or comments.

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